Emil Frey Car Trading vestiging Utrecht

Get to know our team

Emil Frey Car Trading runs on a strong team of professionals who do everything they can to provide customers with a full-service solution, from purchasing to importing and exporting, from documentation to legislation & regulations and transportation - we do all this and more. We are constantly ‘going through the gears’ to find the right undertaking the right car at the right price.

So, what makes us so special? Well, we’re happy to tell you!

Director

Mike Arts

Mike Arts Directeur Emil Frey Car Trading Netherlands
Working at Emil Frey Car Trading since 2016

Whether you’re importing or exporting, there’s a lot to consider. You have to know what you’re doing and who you’re doing business with.

‘Our customers have to be able to concentrate on what they’re good at, and it’s actually the same for us: whereas we are specialists in the whole area of international car trading, our customers tend to specialise in automotive retail. We are part of a major international holding company, enjoy a strong position in the marketplace, have a team of professional colleagues and a network we (and you) can depend on. When you combine all this with our specialist knowledge of the relevant international legislation and regulations, we have everything we need to make a successful deal for everyone involved.’

National Purchasing Manager

Pascal Buitenkamp

Pascal Buitenkamp National Purchasing Manager bij Emil Frey Car Trading
Working at Emil Frey Car Trading since 2020

I am the adjunct to the used-car manager.

‘Buying used cars in the Netherlands is like being a top athlete: you have to be quick on your toes, you mustn’t miss any a(u)ction and you don’t get a second chance. It’s my job to secure quality cars for our customers at the right price. So, I am actually the adjunct to - i.e. the extension of - the used-car manager. This means a good deal is a deal that ensures that our customers can sell good cars with the right profit margin.’

International Purchasing Manager

Lody Mertens

Lody Mertens International Purchasing Manager bij Emil Frey Car Trading
Working at Emil Frey Car Trading since 2002

A good deal is one that makes both the customer and the supplier happy

‘Car buyer, account manager, purchasing manager… in practice, it is hard to use a single term to describe my job. I believe it is important to maintain good contacts with suppliers, so that they think of me and Emil Frey Car Trading first. In addition, I want to maintain good contacts with my customer, so that I know what is in demand. Add to this the fact that we work internationally and you will understand that I have an enjoyable and varied job! Basically, it’s about us making good deals of course. For me, this means a deal that makes both the customer and the supplier happy. Whenever I achieve this, I get a real kick from it.’

International Purchasing Manager

Serkan Demirci

Serkan Demirci International Purchasing Manager bij Emil Frey Car Trading
Working at Emil Frey Car Trading since 2018

It’s basically about knowing what is in demand.

‘Knowing what is in demand, that’s the key. In the main, we are looking for the right cars for our Emil Frey colleagues. To do this, we have to travel a lot and maintain good contacts with rental companies, dealer groups, leasing companies, importers... in practice, you really go everywhere. This makes my work multi-faceted and interesting. Apart from physically buying the cars, we have also developed an online platform on which the consumer can sell his or her car to our dealerships directly. And this is Emil Frey too… i.e. helping each other. This helps to make it a great organisation where I feel at home.’

International Purchasing Manager

Jurriën Stam

Jurriën Stam International Purchasing Manager bij Emil Frey Car Trading Netherlands
Working at Emil Frey Car Trading since 2018

When we get a specific order, we do everything we can to achieve the right result.

‘When I succeed in providing the customer with the car he or she needs or achieve something that others can’t then this really gives me satisfaction. When we get a specific order, we do everything we can to achieve the right result. We have a very extensive and dependable network, one in which quality is king. We also work with a range of different makes, with this diversity being one of the reasons why I can always find options and opportunities as part of my work. So, if you have a specific question or need then we will find the right solution for it wherever it is!’

Team Leader, Commercial Sales Office

Serdal Demirci

Serdal Demirci Teamleader commerciële binnendienst bij Emil Frey Car Trading
Working at Emil Frey Car Trading since 2018

People have to be able to trust us 100%

‘As soon as a car arrives, our team starts taking the steps needed to get the car to our customers in the right way. My job is to constantly monitor this process. We provide a large range of services, with every step of the process having to be gone through carefully. In order to help our customers in the right way, we have to keep the ball rolling. People have to be able to trust us 100%. After all, it is very important that the cars are in the showroom on the agreed delivery date.’

Team Member, Commercial Sales Office

Frank Bessem

Frank Bessem Medewerker commerciële binnendienst bij Emil Frey Car Trading Netherlands
Working at Emil Frey Car Trading since 1999

I make sure that everything is right for our customers and suppliers

‘When you’ve been working in one place for as long as I have then it’s hard to say what you actually do. This is why I often describe myself as the ‘spider at the centre of the web’. As a team member of the Commercial Sales Office, I am responsible for the entire operational process. I also organise national and international transportation and documentation and in fact everything that has to be done to provide our customers and suppliers at home and abroad with a full-service, worry-free solution. The devil is in the detail, which I luckily have an eye for. Agreements must be honoured and the whole process must comply with the latest legislation and regulations. In short: everything has to be just right and I make sure it is.’

Team member, Financial department

Yvonne van den Heuvel

Yvonne van den Heuvel Financieel medewerker bij Emil Frey Car Trading
Working at Emil Frey Car Trading since 2020

I have felt part of the team here from day one

‘Ensuring that all administrative processes run smoothly... that’s my job in a nutshell. We all work together here in an extremely nice and motivated team. Yes, I am the only woman but right from day one my colleagues have made me feel part of the team. We work together extremely well. Emil Frey Car Trading is simply a very good company. I get the freedom, all the trust and all the opportunities I need to do my job.’